This is the Privacy Policy of MAP Research Pty Limited (ABN 89 125 540 418). In this Privacy Policy “MAP Research”, “we”, “our” and “us” mean any or all members of MAP Research as the context requires.

We abide by the National Privacy Legislation.

If you want more information about this Privacy Policy, or if you want to inquire about any of your personal information, or if you believe your personal information is inaccurate, incomplete or out-of-date, contact us.

You can obtain more information about privacy from the Privacy Commissioner's website at www.privacy.gov.au.

MAP Research aims to provide its subscribers with the best possible service and also recognises the importance of protecting the privacy of personally identifiable information collected about our subscribers. We want our subscribers to have confidence that in handling personal information, we afford that information an appropriate level of privacy, consistent with the National Privacy Principles in the Privacy Act 1988 (Cwth) in relation to the handling of personal information.

For the purposes of this Privacy Statement, the word subscribers include visitors to our web site, subscribers to and users of our services and purchasers of our products.

Personal Information

Personal Information is any information about you that identifies you, or by which your identity can reasonably be ascertained.

We usually collect personal information such as your name, address, telephone number, and financial details directly from you either via email or your subscription of services directly from our website. We collect personal information when we provide our services to you. Generally we will tell you why we are collecting information when we collect it and how we plan to use it or these things will be obvious when we collect the information.

If you send us an email containing personal information, we will take reasonable steps to ensure the confidentiality of that information. The content of emails is monitored by our internet host for maintenance and fault detection purposes. We may also monitor email for legal compliance purposes.

Although we take steps to protect information sent by e-mail, e-mail is not a secure method of communication and if you are concerned about sending your personal information to us in this manner you may prefer to contact us via telephone.

Use of Information

When you are online, we collect information regarding the pages within our network which you visit and what you click on. As a general rule we do not collect sensitive information. However, if we do, it will usually be for the purposes of providing our services and if the law requires us to, we will seek your consent to collect it.

We use your information to provide

- our services to you,

- to fulfil administrative functions associated with these services, for example billing, and

- for marketing and client relationship purposes.

From time to time, we may use personal information to inform our subscribers about our products and services, or about special offers and promotions that we think may be of interest to you.

Sign Out

We will give you the opportunity to express a wish not to receive direct marketing communications. You can let us know at any time if you no longer wish to receive marketing material (by calling or emailing us) and we will remove your details from our direct marketing database.

Access, Correction and Deletion

Whenever possible, MAP Research shall permit clients and users, the right to see the personally identifiable information that MAP Research has collected from them, in order for them to correct any information that may be incorrect and / or to instruct it to delete the information from its files.

Use by Third Parties

Personally linked information will never be shared with any advertisers, outside agencies, clients or third parties. No one outside of MAP Research will ever see or in any way obtain specific data about a particular person's viewing habits on our website.

Use of Aggregate Data

MAP Research may use personally identifiable information in aggregate form to improve our services including our website and make it more responsive to the needs of our subscribers. This statistical compilation and analysis of information may also be used by MAP Research as a summary report for marketing, advertising or research purposes.

Security

Security of personal information is important to us and we take all reasonable precautions to protect personal information from misuse, loss, unauthorised access, modification or disclosure. We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.

Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.

Cookies

Cookies are data that a website transfers to an individual's hard drive for record-keeping purposes. Cookies can facilitate a user's ongoing access to and use of a site. They allow us to track usage patterns and to compile data that can help us improve our content and target advertising. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with features such as merchandise transactions or registered services.

IP Addresses

IP addresses are logged by our systems for logins, report views and other website-based activities. This is done for administration purposes and to aggregate information about our users' browsing habits.

Additional Information Usage

We reserve the right to monitor user accounts for abuse of copyright and our terms of use based on any information collected about users of MAP Research website.

MAP Research reserves the right to change this policy at any time by notifying users of the existence of a new privacy statement. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

If You Have Any Questions

If you have comments, concerns or questions regarding this privacy policy, please contact us at: (03) 9258 2100.

Your right to privacy is extremely important to MAP Research.